ITSpree.pl > What We Do > Managed Outsourcing Services

Managed Outsourcing Services

long-term, risk-free, end-to-end nearshore IT outsourcing to Poland

Outsourcing projects or aspects thereof has great merits, however, unless managed properly these can be costly exercises. That’s why at ITSpree we are fanatical about providing to our customer that extra something that makes the whole operation worth thinking of...
Managed Outsourcing means defining procedures that ensure that projects, executed in part or entirely by third parties, meet time, cost and content expectations, with minimal risk and disruption. Companies that get burned by poorly managed outsourcing, usually experience skyrocketing costs, spiralling risks, poor visibility into project status, contract disputes and inconsistent quality of the final product.

At the end of the day it's all about trust. Trust that we have enough know-how and that we know how to manage the whole process of outsourced development. Trust that we will not fail. Real trust that is not naïve, but rather comes from planning and experience. Trust that is based on continuous relationship. Trust which is steered by the right people, structures, processes and measurement, and is earned from performance.

At ITSpree we understand the importance of the management of the whole outsourcing process. We know that projects get successfully accomplished only in very specific environment where technical knowledge comes in partnership with good communication and effective development, process and risk management. This is why we put a great emphasis on the best outsourcing management techniques and invest in a wide range of tools and standards to helps up offer more complex and trustworthy services.

Pure know-how without proper development processes and communication management is worthless, consequently, we don’t just invest in the technical expertise of our staff. We have developed our own custom project management process that not only guarantee effective team software development within our company, but also allows our customers to monitor their project status and progress on a day-by-day basis, as well as help maintain an open dialogue between all parties involved.

We understand the importance of good communication between our customer and executive team on ITSpree’ side. Apart from providing state of the art custom CRM solution, we also endeavour to guarantee multi-channel contact to all our team. Our customers are free to communicate in any way they want (personal visit in the office, phone, skype, instant messengers, emails) with either assigned Project / Customer Manager or with the whole development team.

Most developers enjoy working on challenging projects. We understand that - and that's why we think that it's a management challenge to create an environment where deadlines are not stress generators but rather an ambitious goal and a source of pride when the task is accomplished. We pride ourselves of very good, motivating office atmosphere and clear roles / responsibilities structure within the whole company.
Work with us We guarantee cutting-edge technology expertise, top talents, rock-solid deadlines and exceptional customer care from day #1!